Frequently asked questions
How fast do you ship?
Orders are processed in 1 to 2 business days. Standard shipping is free and arrives in about 5 to 8 business days. Express is $15 and arrives in 3 to 5 business days. You get a tracking number by email as soon as it ships.
Will this radio really work with no power?
Yes. The hand-crank radio runs on a hand crank, a built-in solar panel, or its rechargeable battery. No outlets, no disposable batteries, no internet needed. It also charges a phone in an emergency.
Does the water filter straw need batteries or chemicals?
No. You drink through it and your own suction pulls water through the filter. It removes bacteria, protozoa, and sediment. A backflush syringe is included so you can reuse it.
Where do you ship?
We ship within the United States. Standard shipping is free and arrives in about 5 to 8 business days. Express is $15 and arrives in 3 to 5 business days. Every order ships directly from our supplier's US warehouse with a tracking number.
What if something arrives damaged?
Email us within 14 days with your order number and a photo. We will replace it or refund you. We would rather fix it than lose your trust.
Why buy preparedness gear now?
Because the worst time to buy a flashlight is when the power is already out. Grid warnings, storms, and winter outages all hit when shelves are already empty.
Do you offer bundles?
Yes. Our survival packs bundle power, water, light, warmth, and first aid at a lower price than buying each item separately. Message us if you want a custom pack for your family size.